Your information.
Your trust. Our responsibility.

01 Overview

This Privacy Policy applies to the website at azooinsurance.com (the "Website") and information you provide when communicating with Azoo Insurance ("Azoo Insurance," "we," "us," or "our").

This policy describes our general approach to collecting, using, storing, and disclosing personal information. Additional privacy notices may apply to specific insurance products, transactions, applications, or services.

Our services and the privacy laws that apply may vary according to your location and the legal entity providing a service.

02 Information We Collect

The information collected depends on how you use the Website and what you choose to share.

Information you provide directly

This may include information submitted when you call us, send an inquiry, or use a contact feature, such as:

• Your name and contact details, including phone number or email address.
• The contents of messages, questions, and service requests.
• General details relevant to the insurance information you request.
• Other information you voluntarily provide during communications.

Information collected automatically

Depending on the website configuration, we or our service providers may collect technical information such as IP address, browser type, device type, pages visited, approximate location derived from IP, referring pages, and website interaction data.

Information from other sources

Where permitted by law and relevant to your inquiry, we may receive information from service providers, business partners, or other parties involved in responding to your request.

Please avoid submitting sensitive personal, financial, identity, or medical information through general website messages unless it is specifically requested through an appropriate secure process.

03 How We Use Information

Subject to applicable law, information may be used to:

• Respond to your questions, calls, and inquiries.
• Provide information about insurance-related services you request.
• Communicate with you about a request or ongoing interaction.
• Operate, maintain, secure, and improve the Website.
• Understand website usage and troubleshoot technical problems, where analytics tools are enabled.
• Detect fraud, abuse, unauthorized access, and security incidents.
• Maintain business records and comply with applicable legal obligations.
• Send marketing communications where permitted by law and, when required, with your consent.

We aim to use personal information for relevant purposes and in accordance with applicable privacy requirements.

04 How We Share Information

We may disclose personal information in limited circumstances, including:

• Service providers: Vendors supporting hosting, security, communications, analytics, and other business operations, where applicable.
• Insurance-related parties: Insurers, brokers, or other relevant partners when necessary to respond to your request, subject to applicable law and any required notice or consent.
• Legal compliance: Where disclosure is required by law, regulation, legal process, or a valid request from an authorized authority.
• Security and protection: To investigate suspected fraud, protect rights, or help safeguard users and our services.
• Business transfers: In connection with a merger, acquisition, restructuring, or transfer of assets, subject to applicable legal requirements.

We do not sell personal information in exchange for money. If our actual practices involve activities defined as a "sale," "sharing," or targeted advertising under applicable privacy laws, we will provide any required notices and choices.

05 Cookies and Analytics

The Website may use cookies and similar technologies to support essential functions, remember preferences, understand traffic, measure performance, or improve the user experience.

Third-party services, such as analytics tools, embedded content, or advertising technologies, may also use cookies if integrated into the Website.

You can usually manage cookies through your browser settings. Disabling some cookies may affect website functionality. Where required by law, consent will be requested before non-essential cookies or similar technologies are used.

The exact cookies and tracking technologies in use depend on the Website's actual configuration.

06 Data Security

We seek to use reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No website, internet transmission, or storage system can be guaranteed to be completely secure. You should exercise care when transmitting information online and contact us if you believe information you provided has been compromised.

07 Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining appropriate records, resolving disputes, protecting our services, and meeting legal or regulatory obligations.

Retention periods depend on the nature of the information, the purpose for which it was collected, and applicable law. When information is no longer required, we will take reasonable steps to delete it or securely dispose of it where appropriate and legally permitted.

08 Your Privacy Rights and Choices

Depending on where you live and the laws that apply, you may have rights regarding your personal information, which may include:

• Requesting access to personal information we hold about you.
• Requesting correction of inaccurate or incomplete information.
• Requesting deletion of certain personal information.
• Objecting to or requesting restrictions on certain processing activities.
• Withdrawing consent where processing is based on consent.
• Opting out of certain targeted advertising or data-sharing activities where applicable.
• Requesting a portable copy of eligible information where required by law.

These rights may be subject to exceptions and limitations. To submit a request, contact us using the details below. We may need to verify your identity before responding and will follow the timeframe required by applicable law.

If we send promotional emails, you may opt out using the instructions included in the message, where available. You may still receive essential service or administrative communications.

09 Third-Party Websites and Services

Our Website may contain links to third-party websites, services, or platforms. These third parties have their own privacy policies and data-handling practices.

We do not control third-party websites and are not responsible for their privacy, security, content, or practices. We encourage you to review their privacy notices before sharing information or using their services.

10 Children's Privacy

The Website is not intended to knowingly collect personal information directly from children in circumstances where parental consent or additional safeguards are required by law.

If you believe a child has provided personal information to us inappropriately, contact us so we can review the concern and take appropriate steps in accordance with applicable law.

11 Changes to This Policy

We may update this Privacy Policy to reflect changes in our Website, business practices, services, or legal requirements.

When updates are made, we will revise the "Last updated" date on this page. Where required by law, we will provide additional notice or obtain consent for material changes.

We encourage you to review this page periodically.

12 Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, contact Azoo Insurance.

Website: azooinsurance.com